Privacy policy

This Privacy Policy explains how KIDZEEHUB ("we", "us", or "the Site") collects, uses, and protects your Personal Information when you visit or make a purchase from kidzeehub.com.

1. Collecting Personal Information

When you use the Site, we collect different types of information to provide and improve our services.

Device Information

We automatically collect details such as:

  • Browser type
  • IP address
  • Time zone
  • Cookie data
  • Pages/products viewed
  • Click actions and interactions

Purpose: To load the site accurately, improve performance, analyse traffic, and enhance your browsing experience.
Source: Automatically collected through cookies, log files, tags, pixels, and tracking tools.
Disclosure: Shared with service providers like Shopify for analytics and site functionality.

Order Information

When you place or attempt to place an order, we collect:

  • Your name
  • Billing and shipping address
  • Payment information
  • Email
  • Phone number

Purpose:

  • To process your order
  • To handle payments
  • To communicate with you
  • To prevent fraud
  • To provide order updates
  • To fulfil shipping and delivery

Source: Collected directly from you during checkout.
Disclosure: Shared with Shopify, payment gateways, fraud-prevention systems, shipping partners, and necessary third-party apps.

Customer Support Information

If you contact us for support, we may collect additional information needed to resolve your issue.

Purpose: To provide customer service and support.
Source: Provided directly by you.
Disclosure: Shared only if required to assist with support (e.g., Shopify or email service providers).

Minors

KIDZEEHUB does not knowingly collect information from individuals under the age of 13.
If you believe your child has provided personal information, please contact us at info@kidzeehub.com

for deletion.

2. Sharing Personal Information

We share your Personal Information only with trusted service providers to run our store and fulfill orders. For example:

  • Shopify (our eCommerce platform)
  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)
  • Shipping partners & fulfillment centers
  • Marketing or analytics providers (if used)

We may also share information if required to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights or prevent fraud

3. Behavioural Advertising

We may use your Personal Information to deliver relevant advertisements or marketing messages.

Examples include:

  • Google Analytics
  • Meta/Facebook Ads
  • Shopify marketing tools

Advertising partners may use cookies or pixels to track activity across websites.

Opt-Out Links

You can turn off targeted advertising here:

You may also use the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/

4. Using Personal Information

We use your information to:

  • Provide and operate our online store
  • Process payments
  • Fulfill and ship orders
  • Communicate with you
  • Improve our services
  • Send updates, offers, and marketing (if opted-in)

5. Data Retention

We retain your information for internal record-keeping unless you request that we delete it.

You may request data removal by contacting:
📧 info@kidzeehub.com

6. Cookies

We use cookies to improve your browsing experience, remember preferences, and analyse site usage.

You can manage or block cookies through your browser settings, but some parts of the site may not function correctly if cookies are disabled.

7. Do Not Track

We do not change data collection practices when a “Do Not Track” signal is detected due to inconsistent industry standards.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect business, legal, or operational changes. The latest version will always appear on this page.

9. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, please contact us at:

📧 info@kidzeehub.com